iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

[King-Boss]

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.

lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏 

[Edmondson01]

So just to note the conversation that I've just had might help a few people in relation to timings. (The wait continues.)

Device - iPhone 17 Pro Max - 256gb Cosmic Orange.

Order 12th Sep - 15:36

Order 16:20 Confirmed

Within 21 days - So looking within the next 2 weeks for delivery.

1st batched only confirmed the first 2 hours worth of orders.

Always over estimate delivery time so could be sooner

[mason39]

hi EE ordered my iphone 17 pro max on friday 19 th september your website said it was in stock and would be dispatched in 24 hours or before its sunday now and still no update i have called a store and been told that they are out of stock and it would be 28days until i can get it which is unacceptable as your website is still saying in stock i find it very hard to believe that you are just openly lying to your customers i don’t believe it’ll take 28 days as the iphone is in stock every where else so i don’t know what to do didn’t expect this company to be so useless as soon as i joined can anyone on here just tell me the truth on whats going on

[TanjuHergeleci]

I pre-ordered the same device 17 PM 256gb Cosmic Orange. 

Order 12th Sep - 13:37 - Received confirmation email same time.

Still havent received anything. EE CS told me to expect to receive it next batch some time next week.

[Schockwave]

Hello @mason39 ,

Welcome to the community,

Unfortunately, due to the high demand and many have pre-ordered, so they are sent out on a first come first serve basis, so it is down to Apple as to how many they actually send out, this happens every year and other networks are having the same problem, I have read elsewhere, so yes it can take up to 28 days, but could be sooner, depending what Apple send out, colour, storage size, as to when you will receive the device, patients is a virtue.

[t22shops]

Just spoken with a guide who has advised me that it should be here tomorrow, second person who’s said that so maybe there is hope for a tomorrow delivery 

[t22shops]

And then in the same call, the guide has called the digital processing team who said dispatch within 21 days so this is getting extremely confusing. I don’t even mind when it comes just want one clear answer 

[JonoGould92]

When did you order? Tomorrow seems so random

[t22shops]

Is there anyway of knowing an update for a specific order? We are being told different things everytime we call EE customer service and just need one clear update. Surely there’s an update for a specific order that EE would be able to provide? Or some comms that could go out as since I’ve ordered I’ve had no information regarding my order and have to keep calling to be told different timings 

[t22shops]

I ordered 17th 8am. but clearly tomorrow isn’t true because now the guide has mentioned the 21 days again so I just give up. the tracking isn’t accurate, and the only way to get an update is to call but not very helpful if the time changes everytime you call

[JonoGould92]

Yeah, I think we are all waiting a while