iphone 16 not working

[RaoulBotundu]

I dropped my iphone 16 yesterday and all of a sudden it isn't charging, isn't responding to hard resets, etc, I took it into my local EE store and they were unable to do anything to help, the phone is under 14 days old, and still within warranty so how do I proceed with having it repaired or replaced?

[garybs29 · Accepted solution]

The 14 days/warranty wouldn't cover damage after dropping I believe a sit was not a manufacturer fault. Maybe claim on insurance if you have any otherwise you may have to pay