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iOS 26 - Ask reason for calling not working

Jonpmat
Established Contributor
Established Contributor

Has anyone managed to get this to work? Unknown numbers just ring as normal. 

6 REPLIES 6
Northerner
EE Community Star
EE Community Star

Hi @Jonpmat 

IOS 18.7 I am on. Not sure about your question can you provide some more information.

Thanks 




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Reign_in_Beard
Established Contributor
Established Contributor

I’ve been using it for a while, as have been running the public betas. Worked really well on my 16pm and still working on the 17pm. Have you tried hard rebooting the phone?

Jonpmat
Established Contributor
Established Contributor

Yes tried rebooting and also read about an issue of you have Truecaller installed, removed that and still doesn’t work. I was wondering if it was an issue with EE. 

Jonpmat
Established Contributor
Established Contributor

It’s a new feature in iOS 26, when you get a call from an unknown caller it will ask them to say who they are and why they are calling to prevent spam calls. 

Reign_in_Beard
Established Contributor
Established Contributor

I’m on EE, strange you can’t get it working. This video seems pretty basic but posting it, in case it fixes it for you.

https://youtu.be/vycS2ylhv1w?si=3rsFwue_BP-iNRL6

Jonpmat
Established Contributor
Established Contributor
Thank you. I will take a look.