cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your order is on its way - but no order number

Phil080466
Explorer

Hi

paid £419 today for an early upgrade which I completed using the online chat option.

 

The email gives no info other than the device details and a link for tracking. However, an order number is required to track my order and my email doesn’t contain an order number. The only number included is my account number. 

so how do I track it?

 

thanks

 

phil

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Phil080466  you’ll receive a tracking number once a device has been allocated to you.   You don’t get the straight the way. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.