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Why Cani get into my account on my iPad but no connection on my iPhone 13 pro ma

Giver2much
Explorer
 
1 REPLY 1
Schockwave
Community Hero
Community Hero

@Giver2much can you give us more information. Are you on a monthly contract or pay as you go? Do you mean your phone is not getting a signal?

If you mean the My EE App you have not been able to see your account, have you made sure that all apps and software are up to date?

Have you tried logging in via the browser and does that work on your mobile?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.