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What happens if I’m not home to collect my order?

Rhys11
Visitor

I’ve preordered the iPhone 12pro, but I’m working when it’s meant to be delivered. I was wondering what would happen if I wasn’t home to receive my order? 

2 REPLIES 2
Clare22
Visitor

From past experiences with DPD on day of delivery you’ll get a text/email and you can click ‘I won’t be in’ and you can divert the parcel to your neighbour/safe place

Katie_B
EE Community Support Team

Hello @Rhys11

 

Thanks for coming to the community. 

 

If you are not home you will have the option to change your delivery date by clicking on the DPD link which will be sent to you once your delivery has been scheduled. 

 

Katie 🙂