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Voicemail

Sarah_stevens
Visitor

Hi, I cannot access my voicemail, it was working fine months ago, now when I call, it says the call can’t be connected. Can anyone help? Thanks 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Sarah_stevens   Have you tried holding down the number 1 on the dial key pad to see if that calls your voicemail?

Have you tried texting VM OFF then reset the device then text VM ON to see if it re-enables it.? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.