The EE Community

I want to cancel my EE mobile phone contract

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

I have switched from Virgin Media. I having trouble with seitch deal.

Have switched from Virgin Media , with the switch deal. I have sent numerous versions of the last bill I received,  and I keep getting told it needs to be a termination bill. Virgin don't seem to use these terms, I sent a bill that was called "Your C...

No cellular network on iphone or iwatch

Hi my new paired contract between iphone 16 pro max and iwatch 10’series started today. i left my watch at home by mistake, but had no network on my phone all day, no signal issues in the area at all. come home and cant make or recieve calls on eithe...

A new document for your #NAME OF PHONE# device is now available.

So I received a text mesage from 150 today saying....'A new document for your #NAME OF PHONE# device agreement is now available. Log in to ee.co.uk/login to view it, Thanks.'I log in and can't for the life of me find anything that looks to be revised...

Statements - I need to see my last 3 months as proof of address. Can anyone help

VOICEMAIL on

Trying to set up Voicemail On. I've sent VM ON (and all variations) to 150 countless times. Get the usual Sorry not working, try again later.Just tried ringing 150 and got the automated system message sent with a link, and then with Reply On. Neither...

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Disgraceful service.

I have made the switch from the old broadband to the new, requiring BT to come and install a new line. That part went ok. What did not go ok was someone not cancelling the old line resulting in nearly £70 aonth being taken out of my account for sever...