Community Activity

Smart Hub pro wont connect to video doorbell

Hey - some support in this would be great. Tried connecting my ring doorbell to my smart hub pro and it won't, it shows both the EE and Compatible wifi in the options for connection but doesn't connect following putting password in.I have gone out to...

Hollaaaa by Investigator
  • 127 Views
  • 7 replies
  • 0 Helpful

Bill

I recently cancelled my BT TV and switched to Sky. At the same time, the BT operator suggested switching to their broadband partner (EE) as they’ll soon be stopping domestic broadband.They offered to do it cheaper than my BT contract at £47.99 for th...

DaleMac by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

How silly

Just coming back to ee tv /full fibre broadband got an active full fibre connection? For some unknown reason I cannot have a TV box sent to me now and started to using them straight away I have to wait till the 23rd of this month to have my boardband...

Lee14801 by Established Contributor
  • 8 Views
  • 1 replies
  • 0 Helpful

microsoft 365 add on

Hi, So I selected Microsoft 365 as an add-on to my contract back in October 2022. The contract has now ended (September 2024) and I have left EE. I have just purchased a new laptop which includes a 1year subscription to Microsoft 365 but it keeps say...

EE App-Manage Broadband/speed test issue

Hi all, Since i moved to EE from BT on the 26/03 I have tried to carry out spoed tests via the manage my broadband option and on a rare occasion it does it but most of the time its telling me " you've lost connection" etc. this happens a lot and is e...

Axx by Investigator
  • 72 Views
  • 9 replies
  • 3 Helpful

Using Phone in Dublin

Hi, I am flying from London to Dublin for a day this week and wanted to know where I stand with using my contract phone in Dublin. We will likely need atleast one of our phones for the maps around Dublin, will this charge as if we were abroad using d...

LeahB90 by Explorer
  • 6 Views
  • 0 replies
  • 0 Helpful

Overcharged

Hi,I’ve been charged for Apple Music this month, and it is free for 6 months and runs out tomorrow, so I’ve cancelled the subscription today, is there a reason for the extra charge on my last bill?TIA 

Clonk by Explorer
  • 110 Views
  • 4 replies
  • 3 Helpful