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Unlocking Iphone

Shelley8
Investigator
Investigator

‎10-02-2025 09:21 AM

Morning

I have smashed the screen on my iphone but have an old one I can use, however when I turn it on, it is asking for a passcode which I don't have.  I can't reset using itunes as I don't have a laptop which I can download this on.

Any ideas how I can get into this phone and use it please?

Thanks

0 Helpful
1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎10-02-2025 10:29 AM

@Shelley8 , if you do not remember your IPhone’’s passcode and you cannot access it via your other phone, then you will have to reset the phone as new. Pity you do not have an iPad or laptop where you could log-in to sort this out.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.