30-05-2023 04:52 PM
I’ve been advised to get a refurbished iPhone probably 11 or 12. If I do this and wish to remain with EE ( I’m on SIM only at moment), will EE transfer my data etc to the new phone for me?
30-05-2023 06:03 PM
Hello @HilaryM.
Do you wish to upgrade with EE or are you purchasing a refurbished phone via a 3rd party?
Would you like help backing up your current phone and transferring photos and texts etc to your new phone?
Speak soon,
Katie
30-05-2023 06:24 PM
@HilaryM if you’re getting this device from elsewhere, and not form EE you just put your Sim card in it your phone . If you’re already using an iPhone the iPhone can transfer everything over for you when you set up the new iPhone.
30-05-2023 06:30 PM
30-05-2023 06:38 PM