My phone says sim not available

[Alasdair85]

I’m not getting a signal at all and my phone says no sim when I restart it. What’s going on?

[Chris_B · Accepted solution]

@Alasdair85  Your phone is not recognising the Sim card in your device. Try take it out and give it a clean. If it still doesn’t work you will need to call customer services and request a replacement Sim card. 

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