Poor outgoing sound quality on calls

[_Jayne43]

I have the same issue on my iPhone. they suggest a carrier update. As all the checks have been done on the phone. 

[Chris_B]

@_Jayne43   Is the device in case ?  If it’s have you taken out the case and tried it ? 

[Leanne_T]

Morning @_Jayne43

Thanks for posting. 

Are you able to try the SIM card in another phone to see if the same happens? 

What checks have been completed on your phone? 

Leanne 🙂