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Pre Order

JD2563
Visitor

‎01-10-2022 10:24 AM - last edited on ‎01-10-2022 12:14 PM by

I have been told to return my current handset by 3rd October but don’t have an ETA on my new device and can’t work without a handset? 

 

order number XXXXXXXXXX

[Mod Edit: Removed order number from the public board]

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎01-10-2022 11:55 AM

@JD2563  This is a public forum please don’t post private information on here.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Christopher_G
EE Community Support Team

‎01-10-2022 12:15 PM

Hi @JD2563

Welcome to the community.

You will not be expected to return your old device until after your new one arrives.

Chris

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