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Trevor26
Investigator
Investigator

‎23-09-2022 10:55 AM - last edited on ‎23-09-2022 02:07 PM by EE Community Moderator

I was made aware that I watch would be delivered today but tracking not showing any delivery details

[Mod edit: Please do not post order numbers on the public board. Thanks!]

0 Helpful
5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎23-09-2022 11:10 AM

@Trevor26  Have you received a tracking number ?  Have you received a text from EE and DPD about a pending delivery?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Trevor26
Investigator
Investigator
In response to Chris_B

‎23-09-2022 11:33 AM - last edited on ‎23-09-2022 02:08 PM by EE Community Moderator

All I have got is the order number

xxxxxx xxxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

0 Helpful
Leanne_T
EE Community Support Team
In response to Trevor26

‎23-09-2022 12:11 PM

Hi @Trevor26

Have you downloaded the DPD app and use the email address and postcode to see if there is any deliveries scheduled for you? 

Leanne. 

0 Helpful
Trevor26
Investigator
Investigator
In response to Leanne_T

‎23-09-2022 12:16 PM

The EE app isn’t showing as despatched then you get an email from DPD

0 Helpful
Leanne_T
EE Community Support Team
In response to Trevor26

‎23-09-2022 12:24 PM

Hi @Trevor26

Can you download the DPD app and check to see if they have received your order and when this will be delivered? 

Leanne.

0 Helpful