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On track...

Paul3311
Investigator
Investigator

I received and email this morning to tell me my iPhone 17 pro max order is on track, what do they mean by this on track? on track to deliver to me today? or on track to deliver to me in 2026? There is no updates on a delivery time from anyone at EE it's extremely frustrating. 

It's like trying to crack the enigma code to get any information at all. 

2 REPLIES 2
Rubilly
Established Contributor
Established Contributor

You’re in the same boat as the majority of us.

This seems like a generic tracking update and there’s no actual delivery dates as of yet. 
In the main threads you’ll see that others including myself have had this since Friday.

Schockwave
EE Community Star
EE Community Star

@Paul3311 , you will receive notification from DPD with a PIN number once your order has been dispatched, delivery will not be today, as you would have to have the notification from DPD up to the evening before delivery and another one on the day of delivery with a one hour window, no the track to deliver is not 2026, it should be within 28 days, but I suspect sooner, we have no idea here in the forums.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.