Hi @Jacs21
- Are you on PAYG or pay monthly contract.
- Are you in the UK.
- Have you tried activating flight mode and then deactivated.
- Have you tried restarting your device.
You can check your local network for issues here:
https://coverage.ee.co.uk/coverage/ee
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are 8am to 10.30pm every day.