LOCKED PHONE

[Roberto15]

HI 

I am trying to set up my new Apple iPhone 15  the quick start never worked  so I tried to use the wi fi as suggested 

I was asked to enter my mobile no ,e mail address ,or apple password. I entered both e mail address  and phone no and

apple password. but all that happened is now my phone is locked as it put message up   incorrect information  any ideas on how to unlock

I have been on phone to  EE for over 20 minutes. but no reply just constant  music 

[Profile closed]

Hello

Have you tried Apple UK support here - https://support.apple.com/en-gb/contact

If you can't get a hold of EE

[Christopher_G · Accepted solution]

Hi @Roberto15 

Did you manage to get this sorted? 

Chris

[Roberto15]

Yes all sorted thanks

Sent from my iPad

[Christopher_G]

Good stuff, thanks for letting us know, @Roberto15 

Enjoy your new phone. 🙂

Chris