New mobile iPhone 15

Fletch11908
Visitor

I have transfered all my apps and data to my new phone but there is no 5G. I’ve tried turning it off and on plus putting it in aeroplane mode. Please help me get 5G on my phone 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Fletch11908  have you enable 5G on the device?  Are you in a 5aG area ? Are you a contract customer? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.