My saved message has disappeared

MichelleTarr
Visitor

‎11-06-2022 08:01 PM

I had a voicemail on my iPhone from my nan that I went to listen to again and it’s not on my phone for some reason. I haven’t deleted it as it was special to me. Is there a way it can be retrieved?? 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎11-06-2022 09:07 PM

Are you using regular voicemail or iOS visual voicemail?

 

If regular voicemail, saved messages are retained for 7days before being deleted - there is no way to recover a message after that.

 

I don't know about visual voicemail.

Schockwave
EE Community Star
EE Community Star
In response to bristolian

‎12-06-2022 12:27 PM

@bristolian , @MichelleTarr , visual voicemail do not get deleted unless you delete them, and even if you delete them, they go to a deleted folder until you delete them.

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