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Iphone mini 12 badly sized simcard

UXB15
Investigator
Investigator

‎14-03-2023 05:54 PM

Hello again

I refer to my previous post where I said that the sim card sent to me had to to be trimmed with a sharp knife before it would fit the tray and an answer given regarding popping out the cards.

I was aware that the sim card involved popping out the correct(sic) sized card. However, it was too wide after popping out. Not a good advert for a company the size of EE.   I am an engineer so could solve the problem, but someone without those skills would waste a lot of time trying to get the card to fit.

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2 REPLIES 2
Northerner
Grand Master
Grand Master

‎14-03-2023 07:30 PM

Hi @UXB15 

Very strange as the Sims are multi Sims which pop out and fit any device. The smallest SIM is very fiddly to pop out. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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UXB15
Investigator
Investigator
In response to Northerner

‎15-03-2023 07:33 AM

Very strange indeed. But, nothing's perfect so it could be my  phone tray is marginally under sized  and the card slightly over  sized . Anyhow it all works.

Thanks

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