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Delivery info

Francescalr
Explorer

Hi,

i am new to re and have placed an order for iPhone 13 pro max today.

i received confirmation email stating expected delivery is for tomorrow.

yet I am unable to track order and have received no info from DPD to state it’s coming tomorrow? 

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Francescalr 

 

When your order is due you'll receive a text and email from DPD with a time slot. 

 

For order tracking see here,:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Katie_B
EE Community Support Team

Hello @Francescalr

 

Welcome to the community. 

 

I can see you have been provided a great response from @Northerner

 

Since your post last night have you received any updates?

 

Katie 🙂

Hi, since last night I haven’t yet received any further updates

Get Outlook for iOS<>
Katie_B
EE Community Support Team

Thanks for getting back to me @Francescalr

 

What colour and memory size did you go for?

 

Katie.