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Delivery info

Francescalr
Explorer

Hi,

i am new to re and have placed an order for iPhone 13 pro max today.

i received confirmation email stating expected delivery is for tomorrow.

yet I am unable to track order and have received no info from DPD to state it’s coming tomorrow? 

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Francescalr 

 

When your order is due you'll receive a text and email from DPD with a time slot. 

 

For order tracking see here,:

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Katie_B
EE Community Support Team

Hello @Francescalr

 

Welcome to the community. 

 

I can see you have been provided a great response from @Northerner

 

Since your post last night have you received any updates?

 

Katie 🙂

Hi, since last night I haven’t yet received any further updates

Get Outlook for iOS<>
Katie_B
EE Community Support Team

Thanks for getting back to me @Francescalr

 

What colour and memory size did you go for?

 

Katie.