cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cellular Apple Watch

Amie92
Visitor

Hello, 

I have upgraded my Apple Watch and when trying to set up the mobile service I keep getting the below error message. 
Setting up at the family member as it states does not let me use my Apple ID. 

AF0521DA-28AD-422F-963B-3A4CA9EFA1EA.png

1 REPLY 1
Jon_K
Former EE Employee

Hi @Amie92.

I'd recommend getting in touch with our Customer Care team so they can check your account is set up correctly.

Jon