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Apple watch activation

Kwhit
Visitor

Hi I have an Iphone 13 Pro and an apple watch given to me by my dad who got a new one I joined EE to A get better mobile data coverage and to use with the apple watch but I can’t seem to get the phone and watch to connect I just get the below screen.

78E5F832-8E72-4A1D-A61C-4FC9A2E4463E.png

 

I can’t press finish and have waited over 24 hours I have reset the watch multiple times anyone got any ideas that don’t include waiting for an hour for support?

 

2 REPLIES 2
Gareth43
Problem solver
Problem solver

Only CS can sort this as you need to ring them and explain what yre doing and then give them  the code you have been given . Once you have done that it should be up and running in no time. 

G Alston
iPhone 16 Pro Max
Leanne_T
EE Community Support Team

Morning @Kwhit

 

Thanks for coming to the community. 

 

Did you purchase a pay monthly contract or pay as you go SIM card? 

 

Speak soon. 

 

Leanne 🙂