Apple watch activation

Kwhit
Visitor

‎30-06-2022 11:15 PM

Hi I have an Iphone 13 Pro and an apple watch given to me by my dad who got a new one I joined EE to A get better mobile data coverage and to use with the apple watch but I can’t seem to get the phone and watch to connect I just get the below screen.

78E5F832-8E72-4A1D-A61C-4FC9A2E4463E.png

 

I can’t press finish and have waited over 24 hours I have reset the watch multiple times anyone got any ideas that don’t include waiting for an hour for support?

 

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2 REPLIES 2
Gareth43
Problem solver
Problem solver

‎01-07-2022 01:47 AM - edited ‎01-07-2022 01:49 AM

Only CS can sort this as you need to ring them and explain what yre doing and then give them  the code you have been given . Once you have done that it should be up and running in no time. 

G Alston
iPhone 16 Pro Max
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Leanne_T
EE Community Support Team
In response to Gareth43

‎01-07-2022 08:20 AM

Morning @Kwhit

 

Thanks for coming to the community. 

 

Did you purchase a pay monthly contract or pay as you go SIM card? 

 

Speak soon. 

 

Leanne 🙂

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