cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple 15 Pro Max order issues

Markvirgo
Investigator
Investigator

Ordered on the 15th then had a message saying I needed to contact thenm as they need further information.

Called on the Monday 18th and after an hour they answered and kept me on the line for 30 mins to say their system was down and call back in 4 hoours.

Called back and they said their flex pay wasn't working but I could change to another finance option. All texts to setup was done andd I agreed a delivery  date for Friday 22nd which I took a day of work for. Waited in all day and no delivery. Called and was told they can see my order but no tracking info and to call back at 6.30pm. Called back at 6.30pm to be told the delivery will be with me today (Saturday).

Still no delivery or delivery information from DPD.

EE what a joke, Oversell a product, lack of communication on when or if it will arrive. Webite isn't working showing no orders.

2 REPLIES 2
Markvirgo
Investigator
Investigator

Just seen on their webite

Available to order

Expect despatch in more than 28 day

rolf24
Visitor

I don't want to think when will arrive in Northern Ireland. My plan was also to take a day off, but probably I'll just cancel the order and go to a store and get it.