Am I due for a phone yet?

OmoCostly
Visitor

I want to make inquiry if at this point I can come collect an iPhone? Or must I wait till august first?

your feedback will be appreciated 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@OmoCostly   Where did you order this ?    Was this for a store collection?  If it was the store will contact you when it’s there for collection.    Why do you think you have to wait till 1st of August ?     

If you’re wanting to get a phone you can go to any EE store any time you wish.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Fatboy71
Ace Contributor
Ace Contributor

If I remember correctly, you can upgrade if you have less than 90 days to go.

Chris_B
EE Community Star
EE Community Star

@Fatboy71   Hi.   
 
 45 days and there’s no fee to terminate the contract as this is the standard upgrade period before this date there can be a charge. Remaining term of the contract but that’s dependent on the current tariff as that could be an annual  upgrade tariff then it’s the set fee of that device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hi @Chris_B  I must have got the time period mixed up with something else. Thanks for the info 🙂