Airpod pro delivery

[iturner259]

Has anyone ordered and received the new Airpod Pros yet?  I ordered last Friday and was quoted 2-3 days to be delivered to store, but other than the order confirmation have had no updates.  I’ve tweeted EE but no response to that either.

[Jon_K]

Hi @iturner259.

Have you checked our online order tracker to see if you can get an update?

Jon

[iturner259]

Hi Jon, yes but I get - Your order details can’t be shown at this time.

[Jon_K · Accepted solution]

Thanks @iturner259.

If you're unable to track it online, I'd recommend getting in touch with our Customer care team for an update.

Jon

[iturner259]

Thanks - turns out they’ve been sat in the EE shop waiting for me to pick them up since Saturday.  No text/email/reply to my tweet to update on this.  Poor service.

[Jon_K]

I'm sorry to hear there wasn't any communication, @iturner259.

I hope you enjoy using them when you get them.

Jon