20-04-2015 01:29 PM - last edited on 16-12-2015 03:57 PM by ElenaG
UPDATE (16/12/2015): IMPORTANT SAFETY ISSUE REGARDING EE POWER: PLEASE CLICK HERE
UPDATE 16/07/2015: Quick update everyone. The incredible thirst for Power Bars has continued and as a result our latest batch of has now run out. While we work on replenishing our stock levels, we’re pausing the issue of Power Bar codes from Friday 17th July. New ones are on their way and we’ll text you the moment they arrive. Don't worry, if you've already got a code you can still your text in-store.
ORIGINAL POST: We're delighted by the incredible response for Power Bars from our customers, with one million requests in just four days. We had five times more requests in the first 24 hours of the promotion than even the most popular smartphone launch in the UK and visits to store were up as much as 300% over the weekend.
While we fulfil the requests we’ve already taken, we're taking a short ‘power pause’ to replenish stock. More Power Bars are on their way for our second release at the end of June. If customers text in now, they will be advised to text back from 8am on June 24th – there will be no charge for these texts if no code is received.
For those that already have a code:
We are aware that some stores ran out of stock over the weekend due to the demand and are sorry for any inconvenience. In order to meet demand of the first million requests we’re moving around stock to our busiest stores, so your local store should have a Power Bar available this week. If you have a code, we have a Power Bar for you.
For those that have already received their Power Bar the in-store swap scheme is now up and running to ensure our customers stay powered up.
20-04-2015 03:20 PM
20-04-2015 04:47 PM
20-04-2015 04:59 PM - edited 20-04-2015 05:02 PM
20-04-2015 10:18 PM
20-04-2015 10:35 PM
21-04-2015 10:26 AM
I got a code last Thursday at midday and I went first thing in the morning the next day. My local store in Brentwood said it had ran out of stock and to come back Tuesday. I have come back now and they say they have no stock and they don't know when they will have them,. Then, when challenged by other customers also wanting their power bars, they said "I can't magically produce one, so I'm sorry I can't help you".Very rude. Someone suggested ordering them, and they said they cannot do that. Great. What are we supposed to do now? I can't go round EE shops looking for bars. Any response from EE to this?
21-04-2015 11:41 AM
I think its staggering the number of these power bars that are now on Ebay when so many customers can't get hold of one
21-04-2015 01:39 PM
21-04-2015 04:15 PM
21-04-2015 04:31 PM
22-04-2015 04:19 AM
22-04-2015 04:28 PM