16-01-2025 08:39 AM
Can somebody please help me
I have a gambling addiction.
And i can't but gamban on my samsung chrome book they dont have the format for it yet. I have it on my samsung phone they just can't do this device yet. dose anybody have any other suggestions with being in GA and putting site blockers on i can just remove them i need something more secure..
also if this can't be done does anybody know if EE would swap my device im not due an upgrade yet im really stressed over this and yes i know its easy to maybe give the device over to a family member but being addicted to gambling i will always get it back.. please help
thank you
Solved! See the answer below or view the solution in context.
16-01-2025 09:19 AM
Hi there @Dalypaula
Thank you for coming to the community.
To stop access to the sites when using mobile data, you can place a content lock on your account which will stop access to 18+ websites.
Also, you could place a charge to mobile bar which will stop any charges to your EE bill.
If you would like to discuss your upgrade options and to see what we can do to support you, please give us a call and the team will be more than happy to help.
Hope this helps.
Leanne.
16-01-2025 09:19 AM
Hi there @Dalypaula
Thank you for coming to the community.
To stop access to the sites when using mobile data, you can place a content lock on your account which will stop access to 18+ websites.
Also, you could place a charge to mobile bar which will stop any charges to your EE bill.
If you would like to discuss your upgrade options and to see what we can do to support you, please give us a call and the team will be more than happy to help.
Hope this helps.
Leanne.