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Z fold 3 - factory screen protector fault

Apache
Investigator
Investigator

Hello community,

Anyone knows how to get my Z Fold 3 immer screen protector replaced? I visited the EE store in Leeds Briggate, they advised that the screen protector bubble I have on my screen is not protected under warranty, can someone please enlighten me on this matter, as this should definitely be covered under warranty, sk EE should cover the replacement of it. The screen protector has a bubble going right through the middle of the screen. 

 

 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Apache 

Contact Samsung support direct.

https://www.samsung.com/uk/support/contact/

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Apache 

Contact Samsung support direct.

https://www.samsung.com/uk/support/contact/

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.