S22 no network signal
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04-12-2022 05:13 PM
I have a S22 and also a s20, i have full bars on the s20 at home and at work, but no bars on the s22, when im out on road i get signal every now and again, i dont receive calls, has any one a fix for this?
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04-12-2022 05:23 PM
Hi @simondiesel
Was your S22 from EE?
Does your S22 still receive and make calls?
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-12-2022 05:34 PM
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04-12-2022 05:45 PM
Hi @simondiesel
If it receives and makes called it's working fine. The Radio and antennas are different in both devices but it sounds like they are both working as they should.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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04-12-2022 06:02 PM
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04-12-2022 07:13 PM
I suggest a two-way SIM swap. Put the non-working SIM in the working phone, and vice-versa. That will ID if the problem follows the SIM or remains with the phone.
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04-12-2022 07:20 PM
The signal indicator is just a graphic and as I've said the radio and the antenna is different. If you're are receiving calls and can make them then it works fine.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
