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Re: Calls to complete huawei security not available from This network

Jayz42
Investigator
Investigator

‎13-07-2025 01:42 PM

Hello I'm having a slightly different issue but with the same watch.

I've got the Huawei app installed and I'm going through the watch setup but I'm not receiving any SMS message. 

Are EE blocking messages from Huawei?

 

0 Helpful
1 REPLY 1
Ali_A
EE Community Support Team

‎13-07-2025 03:52 PM

Hi @Jayz42 

Is it only the verification messages you're not receiving? Are there any other companies you're not receiving messages from? 

I'd recommend giving Customer Service a call where the technical team will be able to check if there are any issues on your line for receiving service messages. 

Ali