Puk code

Roseandjoe · ‎04-06-2023

Puk code

XRaySpeX · ‎04-06-2023

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎04-06-2023

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

bbob90 · ‎24-07-2023

Hi

There is no Menu option in My EE. The app also doesn't work at the moment. Any workaround?

Thanks

Leanne_T · ‎24-07-2023

Hi @bbob90

Thanks for coming here.

Could you try these steps to locate the PUK, please log in using this link My Account (ee.co.uk) > Manage your SIM/eSIM, this will show under unlock your phone.

Or, if you select Home > Plans and Subscriptions > Phones and Devices > eSIM/SIM replace > select cancel and the PUK will show.

Leanne.

Alex_M · ‎24-07-2023

Hi @bbob90,

You can get your PUK code on the right-hand side of this page.

Thanks,
Alex

If I solved your issue, please click the solution button below!

If you found my post useful, click the thumbs up button!

bbob90 · ‎24-07-2023

Yes, that worked! Thank you

bbob90 · ‎24-07-2023

Thanks!

Leanne_T · ‎24-07-2023

Thanks for letting us know @bbob90

Leanne 🙂