Phone not working in house

[Jan80]

My phone has beeping on the line and sound cuts out but only in the house. WhatsApp,  reading and searching on Internet screen is reloading and jumping about. Out of the house everything is fine. What is the problem? 

[mikeliuk]

Hi @Jan80 ,

Do you see the same thing when you turn WiFi OFF, and turn mobile data ON?

How about WiFi ON and mobile data OFF?

[Chris_B]

@Jan80   Is that on cellular data or when connected to Wi-Fi?   When your out about and your on cellular data but if your on Wi-Fi when at home the issue is related to that connection and not cellular data.  

 Have you tried restarting the device?   

are you using Wi-Fi calling when at home ?  

[Jan80 · Accepted solution]

Hi thanks, finally sorted it, my Bluetooth constantly trying to connect when it shouldn't. Turned it off and all fine now Have to try a reset according to EE. Think it was an auto update this week thats done it.