No response regarding claim

[Dineshsellappan]

I lost my mobile 3 days ago. I make claim.i have full insurance. Still no one call back for interview 

[Leanne_T]

Hi @Dineshsellappan 

Thanks for coming to the community. 

Has the claim been referred to the insurance team to be looked into? 

Leanne 🙂

[Sheshank]

I’ve raised claim for the mobile but 150 service is not available for me in India

[Katie_B]

Hello @Sheshank. 

Thanks for coming here. 

When did you raise a claim?

Is your insurance direct with EE?

Are you overseas for a long period?

Delivery of a replacement phone can only be to a UK address.

Speak soon, 

Katie