The EE Community

Cancel contract

Hi my name is Marlene and I am the wife of Vic, sadly Vic passed away on Friday, so I would like to cancel his contract with you. 

I have switched my old number from giffgaff to EE.last week i tried to get uber verification code but didn’t received.thought my sim might not activated yet.today i sent verification code from ali express but still i am not receiving any code.

Cannot get mobile roaming in Ecuador

How do I resolve this? Phone is Samsung s24fe on EE account

Mobile Calling not working in Australia?

I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...

Anyone here think EE is THE worst company to deal with?

I am trying to SPEAK to someone, the system has been designed in every possible way, to prevent this happening. Dial 150 - ring ring, hello, we'll send you a text. Ping, Sorry there is a fault. Grrr, step through one for this two for that three for.....

Showing Some Appreciation

To some this may come across as a bit odd and is certainly unusual. But I write poems for people. It's a calling in life and after the conversation I had with one of your guides I wrote this for an Irish lady called Katy...Katy From EE I don't know i...

Upgrade from Legacy FTTC to New EE Full Fibre

I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...