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Is there a timeline on phones coming into stock

NeonRift
Explorer

Ordered a Google Pixel 10 ProXL Jade at the begining of the month wondering if anyone knows when they will be it stock. Been told its on backorder and to wait for it but wanted to know what the hold up is with it. 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @NeonRift 

Thanks for coming to the community. 

Sorry we have no information on when the device will be dispatched or when stock will arrive. 

Currently the Google Pixel 10 Pro XL, Jade 256GB is showing as expect despatch in more than 28 days.

Orders are going out by the oldest order first, and when your order is on the way, you'll get a notification from DPD with tracking details for the delivery.

Thanks. 

Leanne.

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3 REPLIES 3
Leanne_T
EE Community Support Team

Morning @NeonRift 

Thanks for coming to the community. 

Sorry we have no information on when the device will be dispatched or when stock will arrive. 

Currently the Google Pixel 10 Pro XL, Jade 256GB is showing as expect despatch in more than 28 days.

Orders are going out by the oldest order first, and when your order is on the way, you'll get a notification from DPD with tracking details for the delivery.

Thanks. 

Leanne.

NeonRift
Explorer

They haven't been in stock since the end of December.  

There are roughly 123 moonstone devices in stock with an estimated dispatch time of 1-3 days and roughly 283 obsidian devices with estimated dispatch of 1 day 

Ritu_D
EE Community Support Team

Good morning @NeonRift 

Thanks for coming back to us on here, the colour variants you have mentioned are available with a quicker delivery. 

You could give our customer service team a call and they can take a look at your order and go through available options for you. 

Thanks 

Ritu