23-01-2026 11:25 AM
I have added charges on my bill and I want to know what they are for
On my bill for 21 December 2025 I have a charge of £24 and a charge of £25. I don't know what they are for.
On my bill for 21 January 2026 I have a charge of £25 and I don't know what it is for.
How do I query items on my bills?
Thanks, neilpw2
23-01-2026 11:31 AM
Your full bill breakdown should itemise individual entries such as this.
Any account-specific billing questions should be directed at EE-CS on 150.