Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't get emails on my phone.

trevorfrench
Visitor

‎05-01-2023 04:08 PM

Can anyone help me my emails have stopped coming on my Samsung phone?

0 Helpful
3 REPLIES 3
Mustrum
Ace Contributor
Ace Contributor

‎05-01-2023 04:41 PM

@trevorfrench   this is not customer services, so we have no idea what you have. Therefore, you will need to supply a lot more information if anyone can help you.

What do you use for emails on your phone? Do they work elsewhere - on a laptop or tablet?

Has anything changed recently? Do other apps work, can you connect to the internet.

A few to start you with.

HTH.

 

James_B
EE Community Support Team

‎05-01-2023 05:08 PM

Hi @trevorfrench,

Welcome to the EE Community. 🙂

Are you having difficulties downloading your emails over WiFi, mobile data or both?

Which email app are you using?

James

XRaySpeX
Grand Master
Grand Master

‎05-01-2023 08:40 PM

Who is your email provider? What have you put as the Incoming Server settings (all of them) in your Mail app, obscuring your name?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)