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Galaxy s21

Geomac1
Explorer

I have a new S21 but having problems with blue tooth. 

It fails to find some devices that were fine with my S10 and  with two that use apps it tells me "an app is needed to use this device". The app in question is installed and working but the phone does not seem to recognise it. online chat with Samsung was useless. Help please.

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@Geomac1  are putting those other devices into pair mode ? 

one already is and the other was but now wont connect after I was told by Samsung to delete it and reinstall it.