The EE Community

Telephone contact number

Anyone got a phone number for new customers. I've ordered EE TV & Broadband and it's been a month and they still haven't connected me up on the Broadband, I need to speak to someone as the website is pants! 

Smart Hub SH32B and printer

I’m having trouble finding a laser printer that will work with 5G. I have the Smart Hub SH32B, is this dual band? I don’t understand much about the technical stuff, but someone told me that all I need do is enter 2.5ghz (?) when setting up a printerT...

Still a dead after 6 months

Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...

Discovery plus dropping sound after ads

There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks 

iPhone11 to 14

I am on a monthly sim only contract with EE. I currently have an iPhone 11.  I’ve just bought an iPhone 14 from my friend. To use this I now need to have an eSIM and no longer use my physical sim ? how do I go about this? Do I do it through my iPhone...

My daughter got code on mobile via tick tock shared

My daughter got message on tick tock and shared a code with phone number without talking to me now 4 x £39.99 added to bill ... we have spend cap need to speak to someone

HR Response

Read moreHi, I needed a reference for a new place I’m renting and I can’t seem to get a response from HR and it’s delaying my move, is there anyway I could get a reply faster? It was sent over a week agoHi, I needed a reference for a new place I’m re...

Switch 2 - launch date delivery

Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.

4 days ago I renewed my contract SIM only. But it's not showing on my app.