Changing phones within 14 days

[Dljkl1]

I Preordered myself the find x5 pro but was torn between it and the pixel 6 Pro, if I didn't like the x5 could I change it for a pixel 6 within the 14 days without paying another phone cost if they cost the same? 

[bristolian · Accepted solution]

Hi @Dljkl1 

All online & telesales-based sales in the UK come with a statutory 14days "change of mind" right of return.

If, for whatever reason, you decide you don't like your new phone that has been ordered online or by telesales, then you can use this "cooling-off" period to cancel & return the upgrade - once that's been completed you can re-order whatever phone it is you do want.