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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

3840 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

3408 Posts

Orders

A place to ask questions about your orders from EE.

4165 Posts

Activity in Account

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No order confirmation

I have ordered a new iphone 14 off the EE website. Order placed and they took the deposit from my account (have checked and this has not been refunded). Got a notification that the order was not confirmed but that I had to contact them to confirm det...

Overcharged

Hey I don’t know if this is normal but I have an iPhone 12 with unlimited calls and texts but 120g but from last month they’ve put the gigs up to unlimited because I ordered a broadband . I took my phone contract out October 2022 and it cost me then ...

charges

I have just moved from plusnet to EE a £10 charge has beeb posted to my account - what is it???

50% friends and family and misold contract

Hi, I have recently upgraded my sim only deal and was informed by multiple staff from EE (when deciding) that I will get 50% off my sim only contract. I upgraded my sim only to the full works and also was informed at the time that they would give me ...

sneakyg by • Contributor
  • 116 Views
  • 10 replies
  • 1 Helpful

Credit limit

Is there a way to see your credit limit? Just asking because i want to know if/when id be able to order the ps5? 

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