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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 132204 Views
  • 49 replies
  • 20 Helpful

Resolved! Roaming

Hello,I'm going to Italy for three days so I need to get more data as the roaming now is not included anymore with "Pay as you go". How much data can I get daily for £3?

EE Mobile data disappointing experience

Most of the time I tend to use broadband to access the Internet, occasionally when I’m out and about it is handy to be able to access the Internet through Phone and 4G, but lately every time I try, there is no data available on my phone or should I s...

Gift data

A number in our family account is not showing. I am trying to gift data. 

Gift data

Hi. I'm not able to gift data. It's says try again later. And I've been waiting over 5 days. I'm the account holder 

Abbas3112 by • Investigator
  • 279 Views
  • 4 replies
  • 0 Helpful

Resolved! Unlimited Data Add-on duration

How long does the Unlimited Data Add-on last for? Right now, on my account add-on page it says "Lasts for 0". This might be because I'm 4 days from a top-up, not sure, looks like a database glitch at your end. Makes me hesitant to buy it, but it coul...

Data not working

Hi, it’s been two days now and I cannot use my data. I have good reception and I have loads of data gb but then it was not working. It’s really annoying and I’m not happy with this. Can you please fix this for me

Free Data Boosts have vanished

Something strange has happened to my account, my data allowance has fallen from 9gb to 2gb and all my free data boosts are no longer applied. When I look at my boosts there's a queue of 19 free boosts waiting to be applied to my account. Which may be...

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