Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 133812 Views
  • 49 replies
  • 20 Helpful

Best way to WFH in Spain?

I'm going to WFH in Spain for a week at a time a handful of times a year. No broadband out there, have previously tethered off my phone and burned through my data allowance. Would one of the EE 4G PAYG wifi routers be a reliable, cost effective way t...

Mobile data not working Samsung Galaxy 8

Hi thereMy phone's mobile data is not working. I have 20GB a month and can use everything when connected to wifi. I can make calls no problem, but just the mobile data is not working for some reason.Daisy

DaisyJB by Investigator
  • 410 Views
  • 9 replies
  • 0 Helpful

Data roaming

Hi, I’ve landed in Gran Canaria, I have bought the data roaming add on for £15 a month, yet still I am unable to make calls back to the UK? Any advice on how I should proceed? Thanks.

Spudy by Visitor
  • 307 Views
  • 1 replies
  • 3 Helpful

Gift data from abroad

I cannot gift data while I am abroad. Myaccount had unlimited data however wheni am trying to gift it says I do not have enough data to gift. id it possible for someone within customer services to do this for me please? thank you joanne

Jojo5678 by Investigator
  • 732 Views
  • 12 replies
  • 0 Helpful

Add on data for PAYG

I am trying to purchase a data add on for a PAYG phone.MyEE is only offering me the rolling subscription data packs.Texting ADD DATA to 150 only gives me prices and tells me to long on to MyEE!Any advice appreciated.

MrsWater by Visitor
  • 587 Views
  • 4 replies
  • 3 Helpful