Featured Posts
Community Activity
I'd like to remove my 'Apple One' add-on now that I've moved abroad
I recently moved abroad to the USA. I intend to continue paying my pay-monthly plan and using my device with an eSIM for a US number & data. However, to switch my region in the App Store and get access to US-only apps, I need to cancel my Apple One s...
No SIM and need to contact EE to query contract. Email?
Hi,Currently on an operational deployment with the British Army and have no mobile SIM network as forms of communication, I need to flag my bills as an issue, I’m also not currently using the SIM/Network. I was under the assumption of this would be m...
AppleCare Services
I have cancelled one of my lines which contract ends 19th May however I have just received a text saying thanks for choosing Applecare Services for your new device? I havent ordered a new device so where do I cancel this cover does anyone know please...
Considering moving to EE
Hi. I'm currently an EE mobile user and considering moving my broadband from Sky to EE. I have FTTP but have had problems with sky. @JimM11 has been really helpful on the sky forum trying to help me sort the issues. I was hoping to use my ASUS RT-AC8...
EE signup problem
I decided to change ISP.I started to order Broardband from you.It came to the account part.I used to have an account with you.****@****.co.ukTRied that.Its still there, i can logon, profile there but cant do anything.Not even a new order!!Account say...
Need to Speak with EE Perks Team - Armed Forces Discount - No accepting MoD90 ID
I have been a Customer of EE for the past 10 years, and as a member of UK Armed Forces (RAF) I have always used the EE Perk to have the Armed Forces 20% discount applied. I have just upgraded and I have been told that the Perk cannot be transferred a...
Sim replacement
My replacement sim was registered yesterday and supposed to go active at 1 today and its still not working. Why has the chat option gone from the app
Admin password on 4g mobile hub
I have received the unlocking code for my 4g hub but it also asks for the admin password. I have tried 'admin' and the passwords on the back of the router but no joy. My contract has now ceased, could this be why?
Resolved! When I click the link for Apple TV trial, the app says it will "renew" today
I'm just trying to sign up for the free 6 months, but the iOS app says it will renew on 4th Jan (i.e today), and that it's £8.99 "starting today".So I'm not sure whether to click subscribe, and it'll automatically apply the free months afterwards? I ...
Internet cut off
How long does it take for your Internet to come back on after you forgot to pay your bill it them u have payed it
Latest from our Blog
Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
EE TV is here
EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...
Welcome to new EE
New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...
Introducing Pixel 8 and Pixel 8 Pro
Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...
