Community Activity

Return kit

I am being sent lots of emails requesting me to return kit by 10th May or I will be charged.  I returned the kit on 9th April and have the certificate of posting. The problem is I joined EE in January, but there was a problem so got moved to BT in Fe...

Resolved! netflix smart benefit

hi, after upgrading my iphone i added netflix  on smart benefit, got sent link to activate netflix, entered mobile no, got sent a code, entered code then got "we have a technical issue please try again" if this happens to you, enter the link ee.co.uk...

cara8 by Visitor
  • 2458 Views
  • 19 replies
  • 2 Helpful

Promotion pack

I purchased a 5day pack the other day but I'm certain It ran out a day early. I need to get in touch with someone urgent and have no minutes. Is there anything I can do to get the minute back because I don't have anyway of getting to the shop for a t...

No April bill

Where is my April bill? How do I find it because both the app and text services are clearly showing me nothing.

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VTrigg by Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

XBox subscription - ultimate - contract

The two-year period since purchasing the X box Series X console from EE is ending.The question is, how much will the monthly amount decrease after this period when the fee for the console has ended?If I understand correctly, I will only pay the Ultim...

Milecki by Investigator
  • 32 Views
  • 2 replies
  • 0 Helpful

Calling from europe

Hello my samsung galaxy s22 wont let me make calls from spain,i have a roaming add on and can send texts and surf the net etc,but cannot make calls,i get a recorded message saying call not allowed speak to your network supplier.can anybody highlight ...

Changing direct debit date - stuck

 I'm trying to change my DD date on the app but it just keeps sending me to the help article, and when I follow the instructions I still can't get to the right section. Any help??

ZD_2024 by Investigator
  • 36 Views
  • 3 replies
  • 0 Helpful

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