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top up

why is it so bloody difficult to just top up my phone?

ajmm18 by • Visitor
  • 17 Views
  • 2 replies
  • 1 Helpful

refund

Hi went for a contact phone on the 19th Of April...with an upfront cost of 30 pounds ..After the credit check it was declined..but EE still have my 30 pounds. I would like my refund put back into my account ASAP . I have phoned so many times... now t...

pen6363 by • Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Travelling USA

Travelling to US.for 3 months. My contract has both my fone and sons fone included. Both fones are now on sim only contract. Is it still possible to buy add on £25 per month for his number and what would this include. Also I have unlimited data will ...

Coverage in Newhaven

We are aware of a signal issue that is affecting some of our customers in the Newhaven area. Our mast had to be removed in April 2024, as this was requested by the landowner.  Our engineers began looking for a new location as soon as we were made awa...

Leanne_T by • EE Community Support Team
  • 201 Views
  • 7 replies
  • 0 Helpful

ERROR When linking account (We have to stop here)

Hello I was contacted by a member of staff to change my rolling contract to a new 24 month contract at £11 a month on Saturday which I agreed to. We went through this over the phone and he assured me there is nothing I need to do on my end and everyt...

VinceMC by • Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Are EE Top-Up cards still valid?

I am a UK expat. I have accumulated three EE Top-Up cards in my 'phone' draw. Are these obsolete (I always top-up for trips online)? They appear to be an obsolete technology.Do they have any monetary or minutes value stored up in them? If  so,, how d...

achalk by • Explorer
  • 19 Views
  • 2 replies
  • 1 Helpful

Roaming

I can't add on plan with data on abroad 

djbeat69 by • Investigator
  • 64 Views
  • 5 replies
  • 1 Helpful

Resolved! Roaming abroad need basic help

I am a 77 year old and am really confused with what to do with regards to roaming.Going to Greece in the 28th of May returning on the 11th June. My monthly mobile phone plan ends each month on the 26th of the month two days before I go to Greece.I un...

Roanblue by • Investigator
  • 172 Views
  • 6 replies
  • 4 Helpful
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