Community Activity

EE phone number not working

We reported one of our business  phones as stolen to EE last Sunday, they told me to get a replacement sim the EE store, the store were unable to register a sim to the number ( which has been in use for 14 years) so EE told me they would post one. Th...

Resolved! Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 120717 Views
  • 726 replies
  • 391 Helpful

How long does it take for a pay as you go sim to activate?

I bought a pay as you go sim two weeks ago, a lot of hassle later two of them arrived yesterday. I've put it in my phone, but my number hasn't transferred yet and none of the allowances i paid for are available. I paid £20 for a 70gb monthly sim, yet...

EE dashboard.png Sim Order.png
AdamCavo by Investigator
  • 1379 Views
  • 11 replies
  • 2 Helpful

Resolved! Xbox game pass

Moved from Bt broadband to EE (was upgrading phone contract and was cheaper to move over) and was told I got Xbox game pass free for 12 months. Just got an email from BT this morning to say it had been cancelled (I assumed it would just roll over as ...

Jas1602 by Investigator
  • 49 Views
  • 5 replies
  • 1 Helpful

Nokia 105 not making or receiving calls

I use an old 2G Nokia 105 (dumb) phone. Discovered this week that when making a call it just cuts out. Last time I can remember making a call was mid to late April. Still able to send and receive texts. Network seems to be fine, getting four bars on ...

Kim_J by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Resolved! DDNS on new black EE router

HeyBrand new customer to EE, have the Black no logo router with Full Fibre 900.i cannot find within the settings anywhere to add my no-ip DDNS login details so I can finish my home setup.any ideas where I can find this?thanks in advance

mbr32 by Explorer
  • 1806 Views
  • 24 replies
  • 6 Helpful

Resolved! Account Number

HiI am new to EE. Just got 4G Home router and want to set up data usage monitoring. During the set up it asks for my Billing Account Number. How do I find out what this number is please Thanks Judy

Judy_22 by Visitor
  • 1220 Views
  • 5 replies
  • 0 Helpful

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